Reading Time: 4 minutes Customer service, exclusive products, ambience, pricing and systems are all important to the coffee giant – and you
Tag: Business Productivity
We need to reset capitalism before we dig a deeper hole
Reading Time: 4 minutes Milton Friedman was wrong. Paying attention to other stakeholder interests is not a diversion, it’s management’s job
Sweet music for business: setting goals and reaching them
Reading Time: 3 minutes Establish ways to be accountable and do the same for your staff and the benefits will follow
Can your leadership take your business from good to great?
Reading Time: 4 minutes When leaders work through pain points and create an inspiring vision for the future, companies can thrive again
Five reasons why you may be losing sales
Reading Time: 3 minutes We need to care about our customers and why they came to us, train our staff, find strategies that work and then measure it all
Retail thrives when it embraces its customers
Reading Time: 3 minutes In an age when the transactional has overtaken the transformational, businesses need to get personal
Getting it done is better than getting it perfect
Reading Time: 4 minutes Lessons for the world from the logging camp and why binding many individuals together in the common cause is so important
Gazing into the crystal ball to prepare your business for the future
Reading Time: 3 minutes Businesses must always look to trends and trouble spots on the horizon. Here are some things to watch for in 2019 and beyond
What businesses can learn from an election loss
Reading Time: 4 minutes Running a campaign is similar to running a business. We’re in business to win. Here’s how I lost and what you can learn from that
Why the workforce gender gap matters to business
Reading Time: 3 minutes Reducing barriers to adding women to the workforce in Canada could add $150 billion to $420 billion in GDP over 10 years