Reading Time: 3 minutes How to craft effective strategies that attract your ideal customers
Tag: Customer service
Your business might be losing money on first impressions
Reading Time: 3 minutes Three stories that highlight their impact on the bottom line
How to create a successful workplace culture
Reading Time: 3 minutes Winning strategies for building a vibrant workplace culture
My 13-hour ordeal with WestJet and how I fought for compensation
Reading Time: 5 minutes Do WestJet shareholders really believe this is the best way to run an airline?
The double-edged sword of customer feedback
Reading Time: 4 minutes The ups and downs of online shopping
Consistency and congruency key to your business success
Reading Time: 3 minutes Always be reliable and true to your values if you want to succeed
How visiting a car dealership can be like staying at a five-star hotel
Reading Time: 4 minutes DALE JOHNSON: Genesis Saskatoon has been honoured for outstanding service by the Forbes Travel Guide
Service with a smile: the simple formula for success
Reading Time: 3 minutes Four tips to transform the customer service your business offers
Are good salespeople manipulative?
Reading Time: 3 minutes Good salespeople are caring, ask great questions, follow a system and are persistent
Who’s paying attention to the essential details in your business?
Reading Time: 2 minutes Documenting, teaching and training your staff on what they need to do is critical to success