Conflict Coach: Can you fix a toxic friendship?
Reading Time: 3 minutes
I feel like her unpaid counsellor. She vents on me but never does anything to fix her problems
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Tag: Conflict management
How you should respond to a bullying stranger
Reading Time: 4 minutes
Even the brightest minds, when enraged, appear scarcely more coherent than a wild animal
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How to deal with insubordination among your staff
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Do nothing? Fire the staff member? Throw in the towel and sell the business?
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Listening is the first step to resolving any conflict
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It’s important to resolve conflicts before they have a chance to take on a life of their own. Here’s how
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How willing are you to stretch your comfort zone?
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Fear has the power to hijack our thoughts and behaviours, even when a new path makes sense or is harmless
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We’re in this together: how to solve problems big and small
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Perhaps it’s time to bring back porch swings and actually meet your neighbours
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Five tips to spotting liars at work
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While not foolproof, these tips are strong indicators of possible deception
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How to deal with harsh criticism
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Stop fixating on the most devastating critiques; focus instead on the ones that offer honest, objective and useful feedback
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How to cope with calamity and crisis
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These simple daily exercises can help you face up to the inevitable tension in your life
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How frustrated managers can confront the pandemic’s entitlement culture
Reading Time: 4 minutes
The cry for help from managers in the public sector is growing. As the lockdowns continue, accountability is slipping
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Five ways to say ‘No’ and why it will make you feel better
Reading Time: 3 minutes
If you learn to say ‘No’ to the things you really don’t want to do or that don’t fit your needs, your life will be much richer
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