Reading Time: 3 minutes We need to understand – and measure – the problem before we dive into expensive fixes
Author: Ian Munro
Ian Munro is an independent consultant based in Halifax. He has over fifteen years of experience in the communications sector, including lengthy stints with Industry Canada’s spectrum management program and with CRA International, an economics consulting firm. More recently, Ian spent two years as the Director of Research at AIMS. He holds a B.A. in economics from Mount Allison University, an M.A. in public administration from Carleton University, and an M.A. in economics from Dalhousie University.